Gestión de Pedidos

Order Management

Provide customers what they want, when they want it

Consumers want flexibility to choose how they buy, receive, and return goods and services; you need to meet their expectations while protecting profit margins. With intelligent omni-channel fulfillment, you can optimize inventory  utilization and fulfillment  efficiencies in real time so that you get a single view of orders
and inventory across the entire fulfillment network, and customers can order anytime and anywhere.
Order management solutions provide real-time global inventory visibility, sophisticated sourcing and fulfillment logic across all channels, and intelligent linking of inventory to demand.

Time for a Smarter Order Management System

An omni-channel management foundation delivers truly superior customer experience while improving efficiency

Key capabilities of order management software

Deliver on customer promises

Have a single source of order
tracking and accurate, real-time
available-to-promise insights at the time of Purchase

Create happier customers

Connect to any fulfillment option to
deliver the highly personalized
service your customers expect

Increase fulfillment flexibility

Automatically scale to meet changes in demand

Drive efficiencies and control

Get sourcing optimization to find the lowest landed cost

Effectively manage

Connect goods, services and
delivery into a single, managed
order to increase profitability

State-of-the-art hybrid cloud

Experience a proven platform that
securely processes millions of
orders a day

Order Management Solutions

IBM Sterling Order Management

Order management solutions provide realtime global inventory visibility, sophisticated sourcing and fulfillment logic across all channels, and intelligent linking of inventory to demand

IBM Sterling Fulfillment Optimizer with Watson

Continuously improve omnichannel
profitability, balance fulfillment capacity and
help reduce total cost-to-serve

IBM Sterling Inventory Visibility

Get up-to-the-minute inventory tracking and accurate available-to-promise data, even in businesses with high volumes and many SKUs

IBM Sterling Store Engagement

ncrease sales and improve customer service across multi-store environments

IBM Sterling Supply Chain Insights with Watson

Predict, quickly assess and more effectively mitigate disruptions and risks to optimize supply chain performance with AI-powered capabilities.