Order Management
Provide customers what they want, when they want it
Consumers want flexibility to choose how they buy, receive, and return goods and services; you need to meet their expectations while protecting profit margins. With intelligent omni-channel fulfillment, you can optimize inventory utilization and fulfillment efficiencies in real time so that you get a single view of orders
and inventory across the entire fulfillment network, and customers can order anytime and anywhere.
Order management solutions provide real-time global inventory visibility, sophisticated sourcing and fulfillment logic across all channels, and intelligent linking of inventory to demand.
Time for a Smarter Order Management System
An omni-channel management foundation delivers truly superior customer experience while improving efficiency
Key capabilities of order management software
Deliver on customer promises
Have a single source of order
tracking and accurate, real-time
available-to-promise insights at the time of Purchase
Create happier customers
Connect to any fulfillment option to
deliver the highly personalized
service your customers expect
Increase fulfillment flexibility
Automatically scale to meet changes in demand
Drive efficiencies and control
costs
Get sourcing optimization to find the lowest landed cost
Effectively manage
complexity
Connect goods, services and
delivery into a single, managed
order to increase profitability
State-of-the-art hybrid cloud
technology
Experience a proven platform that
securely processes millions of
orders a day
Order Management Solutions
IBM Sterling Order Management
Order management solutions provide realtime global inventory visibility, sophisticated sourcing and fulfillment logic across all channels, and intelligent linking of inventory to demand
IBM Sterling Fulfillment Optimizer with Watson
Continuously improve omnichannel
profitability, balance fulfillment capacity and
help reduce total cost-to-serve
IBM Sterling Inventory Visibility
Get up-to-the-minute inventory tracking and accurate available-to-promise data, even in businesses with high volumes and many SKUs
IBM Sterling Store Engagement
ncrease sales and improve customer service across multi-store environments
IBM Sterling Supply Chain Insights with Watson
Predict, quickly assess and more effectively mitigate disruptions and risks to optimize supply chain performance with AI-powered capabilities.
