Order Management 

Provide customers what they want, when they want it

Consumers want flexibility to choose how they buy, receive, and return goods and services; you need to meet their expectations while protecting profit margins. With intelligent omni-channel fulfillment, you can optimize inventory utilization and fulfillment efficiencies in real time so that you get a single view of orders and inventory across the entire fulfillment network, and customers can order anytime and anywhere.

Order management solutions provide real-time global inventory visibility, sophisticated sourcing and fulfillment logic across all channels, and intelligent linking of inventory to demand.

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Time for a Smarter Order Management System

An omni-channel management foundation delivers truly superior customer experience while improving efficiency.  

Key capabilities of order management software

Deliver on customer promises

Have a single source of order tracking and accurate, real-time available-to-promise insights at the time of Purchase

Create happier customers

Connect to any fulfillment option to deliver the highly personalized service your customers expect


Increase fulfillment flexibility

Automatically scale to meet changes in demand

Drive efficiencies and control costs 

Get sourcing optimization to find the lowest landed cost 

Effectively manage complexity

Connect goods, services and delivery into a single, managed order to increase profitability


State-of-the-art hybrid cloud technology

Experience a proven platform that securely processes millions of orders a day

Order Management   solutions

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IBM Sterling Order Management

Order management solutions provide real-time global inventory visibility, sophisticated sourcing and fulfillment logic across all channels, and intelligent linking of inventory to demand.

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 IBM Sterling Fulfillment Optimizer with Watson

Continuously improve omnichannel profitability, balance fulfillment capacity and help reduce total cost-to-serve. 

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IBM Sterling Inventory Visibility

Get up-to-the-minute inventory tracking and accurate available-to-promise data, even in businesses with high volumes and many SKUs. 

Odoo - Sample 1 for three columns

IBM Sterling Store Engagement

Increase sales and improve customer service across multi-store environments. 

Odoo - Sample 1 for three columns

IBM Sterling Supply Chain Insights

Predict, quickly assess and more effectively mitigate disruptions and risks to optimize supply chain performance with AI-powered capabilities.